Our privacy policy

Our privacy policy

At Inspire Hair Co. (aka: “Inspire,” “we,” “us,” and “our”), we take your privacy seriously and treat your information with the same care we give every client who walks through our doors.

Whether you're ordering from our online shop, booking an appointment with one of our fabulous stylists, or just here to explore for a bit, we’re profoundly committed to protecting your personal information with the clarity, respect, and care you deserve.

In honor of that transparency and, most importantly, your trust: below you'll find our most up-to-date Privacy Policy. It goes into detail just exactly how, when, and why we collect any information at all, the helpful ways we use it – plus, all the options you have to manage it.

At Inspire Hair Co. (aka: “Inspire,” “we,” “us,” and “our”), we take your privacy seriously and treat your information with the same care we give every client who walks through our doors.

Whether you're ordering from our online shop, booking an appointment with one of our fabulous stylists, or just here to explore for a bit, we’re profoundly committed to protecting your personal information with the clarity, respect, and care you deserve.

In honor of that transparency and, most importantly, your trust: below you'll find our most up-to-date Privacy Policy. It goes into detail just exactly how, when, and why we collect any information at all, the helpful ways we use it – plus, all the options you have to manage it.

LAST UPDATED ON

JUNE 30, 2026

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Overview Info Collected How We Use It When We Share Cookies & Tracking Your Rights & Choices Protecting Your Info In-Salon Privacy Children's Privacy Policy Changes Contact Us
Overview

This policy applies to:

  • Our website: www.inspirehairco.com
  • Any current or future subdomains (like shop.inspirehairco.com)
  • Any former domains (like inspiresalonlr.com)
  • Any additional related pages or systems where we collect or manage personal information for our day-to-day operations and marketing initiatives

This policy does not cover other websites we link to from our own website, social media posts, email newsletters, etc. If you visit another site through our platforms, just be aware their privacy rules apply on their sites.

In other words, for example, we have no control over what data Mark Zuckerberg collects when you use Facebook & Instagram.

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The Info We Collect

Information you provide directly:

  • Name, email address, phone number
  • Shipping & billing address
  • Appointment and consultation details
  • Payment info (processed securely via trusted vendors)
  • Survey responses, messages, or review submissions
  • SMS or email sign-up preferences

Information we collect automatically:

  • IP address and device details
  • Browser type, time on site, page views, clicks
  • Location data (if you allow it)
  • Cookies and similar tools

Information from other sources:

  • Social platforms (if you connect your account)
  • Tools like Shopify, Google Analytics, or Phorest that help us run our business

We may combine info from different sources to serve you better.

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How We Use It

We use your info to:

  • Process and ship online orders
  • Book and manage salon appointments
  • Send order confirmations, appointment reminders, and receipts
  • Personalize your experience on our site
  • Improve our services and troubleshoot issues
  • Send marketing messages (if you’ve opted in — and you can always opt out)
  • Keep our platform secure and prevent fraud
  • Comply with legal obligations

We do not sell, rent, trade, or give away your personal data. Ever. We will never share it without your consent, and we don’t benefit from your information in any shady way.

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When We Share It (And Why)

We only share data if/when it’s necessary to provide services to you, such as:

  • Processing your payment (ex: Stripe, Shopify)
  • Shipping carriers and appointment systems (ex: USPS, UPS, FedEx, Phorest)
  • Email or SMS platforms (ex: MailChimp, Shopify, Phorest)
  • Website analytics and advertising tools (ex: Google Analytics, Meta Business Suite)
  • Trusted service providers under contract to support our business (ex: BOSS)

We require these partners to handle your info with the same care we do.

In the unlikely event of a business sale, merger, or transfer, your data may be shared with the new entity, but only with the same level of protection, and only as legally required.

We may also disclose information if required by law or to protect our rights or safety.

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Cookies & Other Tracking

Cookies are small files stored on your device that help us remember your preferences and improve your experience. But cookies aren’t the only tool we use — so here’s the full picture.

We may use technologies like:

  • Essential cookies – for core site functionality, like security and login
  • Performance cookies – to track things like page views and site activity so we can improve
  • Marketing cookies – for showing more relevant ads based on your browsing behavior
  • Web beacons (aka pixels or tags) – tiny, invisible images that help us see if an email was opened or if a page was viewed
  • Scripts or local storage – used by tools like analytics or appointment booking to keep things running smoothly behind the scenes

These tools don’t give us access to your personal device or files — they just help us understand how the site is used, measure performance, and tailor your experience.

You can adjust your cookie or tracking preferences through your browser settings. Want to learn more about how cookies work? Visit cookiesandyou.com.

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Your Rights & Choices

You have the right to:

  • Access and review the personal data we have about you
  • Update or correct your information
  • Request that we delete your information (when allowed by law)
  • Limit or object to certain uses
  • Opt out of marketing communications

To make a request, just email us at support@inspirehairco.com. We’ll respond within 30 days.

To unsubscribe from emails, click the link at the bottom of any marketing message. To stop receiving text messages, simply reply STOP.

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Protecting Your Data

We use industry-standard tools like SSL encryption, secure servers, and verified payment gateways to keep your data safe. Access to personal information is limited to only those who need it to do their job.

That said: No system is perfect. But we take security seriously and stay up to date with best practices. If you ever have any concerns about the security of your data, please don't hesitate to email us at support@inspirehairco.com.

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In-Salon Privacy

When you book a salon service, your appointment notes, service history, or hair care preferences may be recorded to help your stylist deliver the best experience. This information is kept private and used only for client care unless you give us express permission to share on a need-to-know basis.

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Children's Privacy

Our services and website are intended for use by adults.

While we proudly offer select salon services for minors accompanied by a trusted adult, we do not knowingly collect personal information from anyone under 13 through online orders, forms, or bookings. If we discover or reasonably suspect that a child’s information has been submitted online, we will promptly and permanently delete those records.

If you believe a child has submitted personal information to us online, please email glendon@inspirehairco.com and we’ll take care of it right away.

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Future Policy Changes

We may update this Privacy Policy from time to time as our services grow, features change, or privacy laws evolve. When that happens, we’ll always update the “last updated” date at the top of this page so you know exactly what’s current.

We won’t flood your inbox announcing every comma moved or sentence tweaked for a little more clarity. But, rest assured, if we do make any changes that significantly impact how we collect, use, or share your information, we’ll do our best to notify you through email or other communication channels.

By continuing to use our services, you agree to the most up-to-date version of this Privacy Policy. This includes visiting and interacting with our website and related platforms, booking appointments, placing orders, signing up for marketing communications, etc.

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Contact Us

Have questions, requests, or suggestions? Curious about how we handle your data or privacy? We’re always happy to chat.

Inspire Hair Co.

✦ support@inspirehairco.com

✦ (501) 554.0876

✦ 1501 N University Ave, Suite #270, Little Rock, AR 72207

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Thank You

Thank You

Thanks for trusting us with your info. We’ll keep doing our part to protect it & use it responsibly.

Thanks for trusting us with your info. We’ll keep doing our part to protect it & use it responsibly.